Skip to main content Accessibility Feedback

Details matter

There’s no such thing as stupid users. Only bad design.

I manage an internal newsletter at EMC, and the easiest way to sign-up users is through a basic Google Docs Form. Because it’s a work newsletter, I only want people signing up with work emails, so I put a note on the form: “Work email address required.”

I still got a lot of signups with gmail, hotmail and yahoo addresses.

Then I made a small change. Instead of labeling the field “email,” I changed it to “work email.” Viola! No more personal email addresses!

Good design is in the details.

Before #

After #


🚀 Make 2018 the year you master JavaScript! My pocket guides and mini courses are short, focused, and made for beginners. You can do this!

Have any questions or comments about this post? Email me at chris@gomakethings.com or contact me on Twitter at @ChrisFerdinandi.

Get Daily Developer Tips